Sample media · images or videoSample · replace with real clientClinic · Meta AdsView case study
A clinic turning enquiries into booked appointments.
+42%Booked appointments
3.1xROAS
90 daysCampaign
Industries · Healthcare & Wellness
Healthcare and wellness marketing in Malaysia that builds trust and appointments
Patients research carefully before they book. We help clinics and wellness brands educate, earn trust and turn interest into appointments.
How do clinics get more patients through digital marketing?
Clinics grow when patients can find them, understand the treatment and trust the provider before booking. That means educational content that answers real questions, reviews and experiences from actual patients, local search visibility, ads that promote a clear first step, and an easy appointment flow through WhatsApp or online booking, all within Malaysian healthcare advertising rules.
Typical goals
Sample imageAppointment enquiries
Patients taking the first step.
Sample imagePatient education
Answers before the consultation.
Sample imageTrust & reputation
Reviews that reassure new patients.
Sample imageLocal search visibility
Found when people nearby search.
Sample imageXiaohongshu & KOC
Reach patients who research first.
Common challenges
Why patients hesitate to book.
Not enough trust
Patients keep researching instead of booking.
Enquiries that don't book
People ask about price on WhatsApp, then disappear.
Regulated messaging
Advertising rules limit what you can say, so ads end up vague.
Scroll down. Every bump is a lost customer.
Relevant work
Results in healthcare and wellness.
Sample media · images or video
Sample media · images or videoSample · replace with real clientOB-GYN clinic · Video ProductionView case study
FAQ videos that answered patients' real questions.
1.8MViews
2.4xEnquiries
12Videos
Sample media · images or videoSample · replace with real clientAesthetics clinic · Xiaohongshu MarketingView case study
Real patient experiences on Xiaohongshu.
+52%Consultations
4.8KSaves
5 monthsRetainer
Sample media · images or videoSample · replace with real clientDental group · Google AdsView case study
Showing up when patients search for treatments.
+57%Calls & forms
4.2xROAS
3 monthsCampaign
Sample media · images or videoSample · replace with real clientWellness centre · Influencer & KOCView case study
KOC reviews that gave new customers proof to book.
60+KOC notes
+39%Bookings
8 weeksCampaign
Sample media · images or videoSample · replace with real clientPhysiotherapy · Website & ConversionView case study
A booking flow that cut drop-off.
+63%Conversion rate
−31%Cost per lead
6 weeksProject
Trusted by businesses including
Brands we grow together.
Temporary logos for layout · replace with client logos
FAQ
Questions from healthcare and wellness businesses
Can clinics advertise on Facebook and Xiaohongshu in Malaysia?
Yes, within Malaysian healthcare advertising rules and each platform's policies. Content should be reviewed for compliance, and some materials may need approval before publishing.
Is Xiaohongshu useful for clinics and aesthetics?
Often, yes. Many Chinese-speaking consumers research treatments and clinics on Xiaohongshu and read others' experiences before booking.
How do we turn enquiries into appointments?
Reply fast, answer the common concerns upfront, offer a clear first step such as a consultation, and follow up consistently. Many clinics lose bookings between the first message and the appointment.
Let's look at how your customers decide.
Start with the Marketing Health Check, or tell us about your business directly.